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To our HopeRacer Friends and Family — we hope you and your loved ones are safe and well!
These past few months have been an unprecedented moment in history and a true global challenge. We are so grateful for your loyalty and support of HopeRacer.
We are committed to creating the best experience for our team members and customers. And while the situation continues to evolve, the health and safety of our customers and team will remain a top priority in every decision we make.
Shipping is fully available as usual for all our domestic American orders.
For more details of our logistics please visit our shipping policy.
Our American distribution centres remain open at this time and we continue to ship orders. We are following local health mandates and taking additional precautions, including reduced staffing and extra cleaning of our warehouses. Because of this we’ll need additional time to process and ship your order – currently up to 5 additional business days if necessary. If it has been more than 5 days and your order hasn’t shipped, please contact us at firstname.lastname@example.org We aim to ensure within 48-72 hours that you shall receive your tracking details, but equally this is dependent on logistics. We wish to thank you for your understanding at this difficult time.
As we continue to learn more and follow all the latest information from the CDC, WHO, and local governments, we will evolve our practices to ensure we are doing what’s right for all our Team and Customers at HopeRacer
Thank you again for your continued support and loyalty.