Warranty Policy

HopeRacer believes in making great gaming products for our customers. As such, all HopeRacer purchases include a 1-year warranty. All warranty periods begin from the date of delivery.

The Warranty

Our products are designed and manufactured to the highest standards, but things happen. We’ll happily replace products with malfunctions or quality control defects. Most of our products are covered for 1 year period. If a product has an extended warranty this will be detailed with that products information

What’s Not Covered by The Warranty

  • Damage caused by any non-standard sitting activities.
  • Discoloration of materials caused by stains, soiling, inks, or dyes.  
  • Surface color changes or discolorations caused by light/sunlight exposure or aging.
  • Failure resulting from normal wear and tear.  
  • Normal wear and tear, which are to be expected over the course of ownership.
  • Damage caused by writing instruments or sharp objects.
  • Damage caused by loading chairs above its weight capacity. 
  • Damage caused by improper installation, except where installation was completed by HopeRacer.
  • Items manufactured or branded by third parties.

If further clarification is needed or you have an issue with your product please send an email to support@hoperacer.com